98point6

What it does

98point6 is an AI-native technology platform - originally a direct-to-consumer text-based virtual care service, now pivoted to licensing its AI technology to health systems and employers. The core AI capability is an automated patient intake engine that conducts structured clinical interviews via chat, collects symptoms and medical history, applies clinical decision support logic, and summarizes the encounter for the provider before they join - dramatically reducing per-visit time. The platform also handles documentation automation, care coordination messaging, and follow-up outreach. Health systems license 98point6's AI technology to power their own virtual care programs, embedding the automated intake and documentation layer into their existing provider workflows.

Strengths

• Regional health systems and employer health programs license 98point6's AI technology to scale virtual primary care - automated intake reducing provider time per visit and enabling higher-volume virtual care without proportional staffing increases.
• Large health systems and national employers use 98point6 to power high-volume virtual care programs - AI handling the intake and documentation burden so providers can see significantly more patients per day.
• 98point6 is an AI-native technology platform - originally a direct-to-consumer text-based virtual care service, now pivoted to licensing its AI technology to health systems and employers.

Watch-outs

• Business model pivot creates uncertainty: 98point6 transitioned from a consumer care model to a B2B technology licensing model — health system partners should evaluate product roadmap stability and support during this organizational transition.
• Text-based interaction limits some clinical assessments: Chat-based intake cannot replace physical examination for many clinical presentations — the platform is best suited for primary care conditions amenable to text-based assessment rather than complex or acute presentations.
• Integration with existing workflows required: Health systems must integrate 98point6's AI intake into their scheduling, EHR, and provider communication workflows — the AI layer is powerful but requires implementation work to fit existing clinical operations.

Pricing

98point6 technology licensing pricing not published. B2B contracts based on patient volume and health system size. Annual contracts.