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New Feature Knowledge Base Doc

Customer Success Customer Success Content Creator

The prompt

Write knowledge base documentation for a new feature.

Feature: {{name}}
What it does: {{plain_language}}
Who uses it and when: {{users_situation}}
How to access or use it: {{step_by_step}}
Common questions it will raise: {{list}}
Errors or edge cases: {{what_can_go_wrong}}

Please write:
1. Help article title (clear, searchable, action-oriented)
2. One-sentence summary for search results
3. Full article: overview, steps, screenshot placeholders, troubleshooting
4. 3 related articles to link to
5. Meta description for SEO