Discovery Question Framework Builder
Customer Success Sales Rep Customer Success
The prompt
You are a discovery specialist creating question sequences. Input: {{target_segment}} {{product_service}} {{pain_points}}. Task: 1. Create opening questions (open-ended) 2. Build discovery sequence (broad to narrow) 3. Include probe questions 4. Develop discovery-to-pitch transition 5. Create alternative sequences. Output: JSON with opening_questions, discovery_sequence, transition_language, alternative_sequences. Why this works
Effective discovery prevents mismatched pitches. Customers buy when feeling understood.
Risks & review
Over-structured feels robotic. Must adapt naturally.