Support Decision Tree

Build a decision tree for a support scenario.

Scenario: {{can_t_log_in_refund_request_cancellation}}
Product: {{describe}}
Possible causes: {{list_different_reasons_this_issue_occurs}}
Available resolutions: {{what_you_can_do_for_each_cause}}
Tools available: {{what_agents_or_bots_can_do}}

Decision tree with:
1. Initial qualifying question
2. Branching logic based on answer
3. Resolution action for each end-state
4. When to escalate vs resolve automatically
5. Success confirmation for each resolution

Format as numbered decision structure or flowchart.

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