Analyse customer feedback for patterns
Customer Success General
The prompt
Analyse this customer feedback and identify patterns.
{{paste_feedback_surveys_tickets_reviews_n}}
Source: {{nps_support_tickets_app_store_reviews}}
Period: {{when_collected}}
Segment: {{all_customers_churned_enterprise_only}}
Please:
1. Top 5-7 themes with frequency, sentiment, and a representative quote
2. Separate bugs / product issues from experience / service issues
3. Themes that suggest churn risk
4. Top 3 issues to address first with reasoning