NCR

What it does

NCR (now NCR Voyix after splitting into two companies) is a global technology company providing point-of-sale systems, payment processing, self-checkout, ATMs, and digital commerce platforms for retail, restaurant, and banking. AI capabilities include AI-powered fraud detection in payment processing, intelligent inventory management that predicts stockouts and optimizes replenishment, ML-driven personalization for digital loyalty and marketing programs, predictive maintenance for POS and self-checkout hardware, AI-powered analytics that surface sales performance trends by location and product category, and smart self-checkout that uses computer vision to reduce shrink and speed checkout.

Strengths

• Mid-market retail and restaurant chains use NCR for multi-location commerce technology - AI analytics across locations informing inventory and operational decisions.
• Large retailers and quick-service restaurant chains use NCR for enterprise commerce infrastructure - AI-powered self-checkout, fraud prevention, and omnichannel commerce at scale.
• Small retailers and restaurants use NCR for POS and payment processing - reliable hardware and software with integrated payment acceptance.

Watch-outs

• NCR split into Voyix (retail) and Atleos (ATM) in 2023: NCR split into two separate public companies — organizations should clarify which entity's products they are evaluating (Voyix for retail/hospitality, Atleos for ATM/banking).
• Toast and Square compete for restaurant POS market: Toast and Square offer modern cloud-native restaurant and retail POS platforms — businesses evaluating new POS deployments should compare NCR's legacy installed base advantages against newer competitors' cloud-first architectures.

Pricing

NCR Voyix pricing based on terminals and modules. Not published. Mid-market and enterprise contracts negotiated. Annual contracts.