Skip to content
Veracy Toolbox
← All tools

Infor WFM

Infor's enterprise workforce management platform with AI scheduling, time tracking, and labor analytics for complex shift environments.

Listed Needs re-verification
Workforce Scheduling $$$ Mid-market Enterprise Manufacturing Retail Healthcare

What it does

Infor Workforce Management (WFM) is an enterprise workforce scheduling, time and attendance, and labor analytics platform for organizations managing complex hourly and shift-based workforces - manufacturers, retailers, healthcare systems, and hospitality companies. AI capabilities include AI demand-based scheduling that generates optimized schedules matching staffing levels to production and customer demand forecasts, predictive overtime analytics that identify overtime risk before schedules are finalized, intelligent compliance monitoring for labor laws, union agreements, and regulatory requirements, automated schedule optimization that minimizes labor cost while meeting service level requirements, and workforce analytics that surface scheduling efficiency trends and labor cost variances.

Strengths

  • Mid-market manufacturers and retailers with complex shift workforces use Infor WFM for systematic labor management - AI scheduling improving labor efficiency and automated compliance reducing legal exposure.
  • Large enterprises with complex union, multi-site, and multi-shift workforce environments use Infor WFM for enterprise labor management - AI optimization across thousands of employees and automated compliance tracking for intricate labor agreements.
  • Infor Workforce Management (WFM) is an enterprise workforce scheduling, time and attendance, and labor analytics platform for organizations managing complex hourly and shift-based workforces - manufacturers, retailers, healthcare systems, and hospitality companies.

Watch-outs

  • Maximum value within Infor ERP ecosystem: Infor WFM integrates most deeply with Infor CloudSuite ERP production and demand data — organizations on SAP or other ERP platforms get less differentiated value from Infor-specific workforce demand integration.
  • UKG has stronger WFM market position: UKG (Kronos) has a larger WFM installed base with deeper AI scheduling capabilities — Infor WFM competes effectively as part of the Infor suite but faces incumbency challenges in standalone WFM evaluations.
  • Implementation complexity for large shift workforces: Complex workforce rule configuration for union agreements, multiple shifts, and industry-specific compliance requires experienced Infor WFM implementation partners — organizations underestimating configuration complexity face extended implementations.

Pricing

Infor WFM pricing as part of {{infor-cloudsuite}} or standalone. Not published. Enterprise contracts negotiated. Annual contracts.