Secondary Trauma and Burnout Prevention Plan
The prompt
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Why this works
Secondary traumatic stress is an occupational hazard in direct service work that causes significant harm and turnover when unaddressed — framing it as a workforce management issue rather than an individual resilience failure makes it organisationally addressable. Supervision structures that regularly include well-being alongside performance metrics normalise the conversation about secondary trauma rather than leaving it to crisis disclosure. The workload management section addresses the structural causes of burnout rather than just providing coping resources.
Risks & review
Secondary trauma prevention plans that focus exclusively on individual coping strategies without addressing systemic workload and organisational factors will be ineffective and may be perceived as victim-blaming by affected staff. Balance individual support resources (EAP, supervision, peer support) with organisational changes (caseload limits, recovery time, management training) to address both individual resilience and structural causes of secondary trauma.