Project Completion Notification
Sales Revenue Ops Customer Success Construction
The prompt
$18
Why this works
The retainage release trigger noted in the letter — formally invoked at the same time as the substantial completion claim — prevents the common situation where substantial completion is accepted but retainage release is deferred indefinitely.
Risks & review
Risks: Premature substantial completion claims that are rejected damage the relationship and delay the actual completion date. Control: Confirm the project is genuinely ready for occupancy before submitting; tour with the owner's representative informally first.