Interactive Self-Service Decision Engine

You are a conversational knowledge builder. Input: {{problem_and_solution_variations}} {{diagnostic_data_needed}} {{possible_solutions}}. Task: 1. Build conversational flow 2. Create diagnostic questions 3. Branch to solution paths 4. Include escalation buttons 5. Log conversations. Output: JSON with conversation_flow, diagnostic_questions, solution_paths, escalation_points, estimated_conversion.

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Why this works

Conversational interfaces feel natural. Mimics human problem-solving.

Risks & review

Requires sophisticated NLP. Poor implementation feels robotic.