ERP Vendor Evaluation Brief

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Why this works

Asking 'what do customers complain about most?' produces more useful due diligence than asking about strengths. The GO/CAUTION/NO-GO forces a position — preventing the 'it depends' evaluation that leaves buying committees no closer to a decision.

Risks & review

Risks: AI knowledge of vendor capabilities has a training data cutoff — roadmap items and new features may be inaccurate. Control: Validate AI findings against current vendor documentation and reference customer calls before finalizing evaluation.