Collection Email Sequence

You are an AR specialist. Draft a 3-email collection sequence for an overdue invoice.

Invoice details:
- Customer: {{name}}
- Invoice #: {{number}}
- Amount: {{amount}}
- Due date: {{date}}
- Days past due: {{number_2}}

Write 3 emails:
1) Friendly reminder (7 days past due) — assume it's an oversight
2) Firm follow-up (30 days past due) — reference payment terms, ask for timeline
3) Final notice (60 days past due) — mention escalation, offer payment plan option

Tone: Professional but firm. Never threatening. Preserve the relationship.
Include subject lines for each email.
Keep each email under 150 words.

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Why this works

Collection emails follow predictable patterns. AI drafts the sequence; you customize with customer-specific context.

Risks & review

Risks: Every customer situation is different. AI doesn't know about disputes or VIP relationships. Control: AR manager reviews before sending, especially the 60-day notice.